Quality Assurance Analyst

Responsibilities:
Follow the established testing methodologies, while seeking constant improvementWrites test plans, test procedures, test scripts/cases, supporting SQL queries, test summaries and other test documents for the assigned software, usually with supervision from a designated senior testing representative.
Executes testing of the various builds, including integration, functional, regression testing and performance tests as defined per project and possibly automation.
May include acting as automation developer of a small testing effort.
Logs defects found to a central defect tracking repository; assists in researching the origin and cause of defects and relays pertinent information and examples to the development team.
Follows up on review and resolution status of logged defects.
Identifies manual testing scripts that have automation feasibilityRecreates reported customer issues for potential bug or data service fix.
Assists with researching, documenting and communicating escalated customer problems.
Uses appropriate information systems to document findings, steps taken, and identifies any unresolved items for follow-up.
Works effectively with all departments to ensure a collaborative effort resolving program issues while maintaining effective communications.
Qualifications:
Experience with Requirements, Testing and Automation Tools (Microsoft Testing Suite, TFS and Visual Studio preferred)Experience with SOAP/REST Web ServicesDatabases:
Usage, support and optimization, Microsoft SQL Server experience preferred but not required.
Experience in testing websites or applications that leverage .
Net, AJAX, JavaScript, Visual Basic, C#, HTMLExcellent troubleshooting and analytical skills, proven ability in determining the root cause of problems and the base set of conditions for their occurrence.
Customer Service focused.
Excellent interpersonal skills:
(e.
g.
, partnering, conflict management, mentoring), with strong verbal and written communication skills.
Critical thinker with the ability to perform a risk evaluation of project requirements and subsequently prioritize the execution of test cases.
Computer Operations:
Internet usage, Microsoft Office (Word, Excel, PowerPoint) Microsoft Outlook, Instant Messenger, Window desktop operation systemsDedication to meeting deadlines and ensuring quality delivery.
Highly self-motivated and directed with the ability and dedication to meeting aggressive deadlines while ensuring quality delivery.
Minimum Experience Some IT experience and/or Software developmentUnderstanding of software development processes and testing methodologies.
Minimum EducationBachelor's Degree or 2-5 years in software testing.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed.
They are not intended to be an exhaustive list of responsibilities, duties and skills required.
EOE M/F/D/V HPS offers a competitive salary and comprehensive benefits package to qualifying employees.


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