Front Office Assistant

Provides administrative, secretarial and clerical support to others in the office to maintain an efficient office environment.
Main Job Tasks and Responsibilities
answer phones and transfer to the appropriate staff member
take and distribute accurate messages
greet public and clients and direct them to the correct staff member
coordinate messenger and courier service
receive, sort and distribute incoming mail
monitor incoming emails and answer or forward as required
prepare outgoing mail for distribution
fax, scan and copy documents
maintain office filing and storage systems
update and maintain databases such as mailing lists, contact lists and client information
retrieve information when requested
update and maintain internal staff contact lists
co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards
type documents, reports and correspondence
organize travel arrangements for staff
co-ordinate and organize appointments and meetings
assist with event planning and implementation
monitor and maintain office supplies
ensure office equipment is properly maintained and serviced
perform work related errands as requested such as going to the post office and bank
keep office area clean and tidy
Education and Experience
High School Diploma or equivalent
business college training an advantage
previous office experience may be requested but this can also be entry level position
competent computer skills including MS Office or equivalent
internet skills including use of e-mails, group messaging and data collection
numeracy and literacy skills
Key Competencies
organization and planning skills
work management and prioritizing skills
verbal and written communication skills
problem solving ability
attention to detail
accuracy
flexibility
reliability
teamwork


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